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Frequently Asked Questions

Everything you need to know about bringing Bell into your home.

What is the typical shipping timeframe for furniture?

Most of our home decor items ship within 3-5 business days, while larger furniture pieces typically arrive within 2-3 weeks via our specialized white-glove delivery service.

Do you offer a warranty on your products?

Yes, all Bell furniture comes with a limited one-year warranty covering manufacturing defects and structural integrity under normal residential use.

What is your return policy?

We offer a 30-day return window for most items. Products must be in original packaging and unassembled. Please note that custom-made or final sale items are not eligible for return.

How can I track my order?

Once your order ships, you will receive an email with a tracking link. For large furniture deliveries, our logistics partner will contact you directly to schedule a convenient delivery window.

Are your materials sustainably sourced?

At Bell, we prioritize the planet. We use FSC-certified wood and recycled textiles in over 80% of our product catalog to ensure your home is as eco-friendly as it is beautiful.

What payment methods do you accept?

We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm for larger home investments.